September 23, 2023
COLLINS: Blended emotions about journey snafus

Generally the chaos IS the fault of airways and airports. Because the depth of winter storms will increase with local weather change, journey issues will worsen, and people within the journey business must be higher ready to cope with emergency conditions.

Southwest Airways and Sunwing have been underneath rising criticism this previous week, and if all of the allegations are true, the criticism is justified. Southwest has cancelled so many flights we’ve misplaced depend. It has led to bedlam and the airline doesn’t appear to have the ability to get issues underneath management.

And Sunwing has a whole lot of travellers stranded in Mexico with little or no assist from the airline, in line with weary flyers attempting to get dwelling to the consolation of their very own houses.

In Canada, hundreds are going to courtroom to get their complaints for compensation resolved. A few of these circumstances are over three years outdated.

So whereas I don’t at all times commiserate with stranded travellers, when the assets aren’t there, the airways and airports should be held accountable.

On this case, a few of them have failed miserably.

I’m Doug Collins and that’s One Man’s Opinion.

Editor’s Observe: This opinion piece displays the views of its creator, and doesn’t essentially symbolize the views of CFJC In the present day or Pattison Media.

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